Payment Options
At Rex Fabrics, we strive to make your shopping experience as seamless and secure as possible. We accept the following payment methods:
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Credit Cards: Visa, MasterCard, and American Express
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PayPal: For customers who prefer to pay using their PayPal account
All transactions are processed through our secure online shopping cart to protect your personal and financial information.
Gift Certificates
Rex Fabrics is pleased to offer gift certificates in any denomination, starting at a minimum of $10 USD. Gift certificates are ideal for those who wish to share the gift of luxury fabrics with family, friends, or colleagues. Certificates can be redeemed online or in-store.
Privacy Policy
Your trust is of the utmost importance to us. At Rex Fabrics, we maintain the strictest confidentiality regarding your personal information. Under no circumstances will we sell, trade, or disclose your details to third parties.
When you make a purchase with us, you can subscribe to our mailing list. Subscribers receive updates on new arrivals, exclusive promotions, and upcoming events. If you wish to unsubscribe at any point, email online@rexfabrics.com with “Unsubscribe” in the subject line. Your request will be processed immediately.
Please review our [Privacy Policy] for a complete overview of how we handle and protect your information.
International Orders
We are proud to serve customers worldwide. Please note the following important information regarding international shipments:
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Duties and Taxes: Recipients are responsible for all import duties, customs charges, and local sales taxes levied by the destination country.
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Carriers: International orders are shipped via FedEx, DHL or UPS. Once the order is in the carrier’s possession, they are responsible for safe and timely delivery. Rex Fabrics is not liable for lost or damaged packages while in transit outside of the United States.
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Customs Clearance: Customers are responsible for all clearance fees required in the destination country. Failure to pay these charges may result in delays or return of the shipment.
Because regulations and costs vary by country, we strongly encourage customers to check with their local customs office to understand potential charges before placing an order.
Returns Policy
At Rex Fabrics, we pride ourselves on offering exclusive, high-demand merchandise. To maintain the integrity and availability of our products, we must enforce a strict NO-returns or exchanges policy:
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Once merchandise has shipped, we cannot accept returns or exchanges.
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Shipping and handling fees are also non-refundable.
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Exchanges may be considered on a case-by-case basis in certain special circumstances. Customers must contact us directly at online@rexfabrics.com for approval.
Important Notes:
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Some fabrics may carry a fragrance upon delivery. This occurs either from our in-store ambiance or from the natural odor of certain fibers (e.g., polyester, nylon, polyurethane). Fabrics stored in our showroom may absorb scents. Refunds or exchanges cannot be granted for fragrance sensitivity.
Shipping Policy
We carefully process and ship all orders from our Miami, Florida, location. Depending on product availability, some items may ship from our warehouses in North Carolina or California.
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Processing Time: In-stock items typically ship within 1–2 business days. Orders requiring warehouse fulfillment may take up to 4 business days.
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Operating Days: Our shipping department operates Monday through Friday. Orders placed on weekends or holidays are processed counting from the following business day.
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Cut-Off Time: To qualify for same-day shipping, orders must be placed before 10:00 AM EST.
We partner with trusted carriers, including FedEx, DHL, and UPS.
Carrier Delays
While we ship promptly, once your order is in the hands of the carrier (UPS, FedEx, DHL), delivery timelines are managed by them. Rex Fabrics cannot be held responsible for delays caused by carriers, nor are we obligated to refund shipping fees for late deliveries.
Please note that custom, handmade, or pre-order items may require extended shipping times. If applicable, these details will always be specified in the product description.
Visit Our Store
Looking for more variety? Our online store features a curated selection, but exclusive pieces are available only in-store. We welcome you to visit our showroom:
Rex Fabrics
825 SW 37th Avenue
Miami, Florida 33135
United States
Contact Us
If you have further questions, special requests, or need assistance with your order, please call us directly at +1 (305) 306-8033 or email online@rexfabrics.com.
Our in-store team will be delighted to assist you with personalized recommendations and exclusive options not found online.