FAQ

PAYMENT

Rex Fabrics accepts Visa, Master Card, American Express, and Paypal through our secure online shopping cart.

GIFT CERTIFICATES

We offer gift certificates in any amount (Minimum is $10). 

PRIVACY POLICY

At Rex Fabrics, we keep your information in the strictest confidence. We would never give, sell, or trade your information. If you purchase a product from our store, you will have the option to be added to our mailing list. You will receive emails updating you about new store products, sales and events. If you would rather not hear from us, kindly email online@rexfabrics.com with "Unsubscribe" in the subject line. You will immediately be removed from our mailing list.

For more information on our privacy policy, please click on this link.

SHIPPING

Rex Fabrics ships from Miami, FL 33135, USA via FEDEX or UPS. Please note that some handmade, custom, or pre-order items may take longer to ship. This will be stated in the items description if applicable.

INTERNATIONAL ORDERS

Please note that international recipients are responsible for duties, taxes, and brokerages fees upon delivery. We currently ship International Orders via,FEDEX and UPS. Once an order is given to FEDEX or UPS the item becomes that carrier's responsibility and Rex Fabrics is no longer liable. Rex Fabrics is not responsible for any packages lost or damaged while in transit to a destination outside of the U.S.A. 

The Customer shall pay destination country for the Clearance Service in full and shall pay all applicable duties and other taxes imposed on charges for services made under the agreement. If your destination is outside of the US, you will be liable for all import duties, customs, and local sales taxes levied by the country you are shipping to; therefore payment will be required by customs to release your order. We recommend that you investigate potential charges before placing your order, as different countries have variable procedures. We will not take responsibility for any

RETURNS

It's important to us that you are 100% satisfied with your purchase. However, due to the high demand and exclusivity of our merchandise, we must enforce a strict return policy. We do not give refunds for CUSTOM, CUT or UN-CUT fabrics, TRIMS, and BUTTONS. Exchanges may be an exception as a per case bases. We cannot refund any shipping or handling fees related to your purchase or return. If you plan to make a granted exchange, please email us at online@rexfabrics.com