Shipping & Returns
It's important to us that you are 100% satisfied with your purchase. However, due to the high demand and exclusivity of our merchandise, we must enforce a strict return policy. We do not accept any type of returns or exchanges, once your merchandise is shipped we will not accept it back. This applies to all orders we take. We cannot refund any shipping or handling fees related to your purchase. If you plan to make a granted exchange (per case basis), please email us at firstname.lastname@example.org
Rex Fabrics ships from Miami, FL 33135, USA via FEDEX or UPS. We normally ship between 1-2 business days for items that are in stock at our store. If it is an item that we have to ship from our warehouse in North Carolina or California, it can then take up to 4 days to ship.
Our staff will ship your product as soon as possible. If your product is not delivered within the timeframe that was promised by the carrier (UPS, FedEx, DHL) we are in no obligation to provide a refund for the shipping services. Once you pay for the shipping charges you are relaying on the carriers service for transportation.Please note that some handmade, custom, or pre-order items may take longer to ship. This will be stated in the items description if applicable.
In addition, colors and image size may vary based upon your screen resolution and other computer settings outside of our control. Therefore, Rex Fabrics shall not be held responsible for any variation between the images on this website and the actual products you receive. We reserve the right to change and discontinue Product at any time without notice to you.
We encourage you to get a sample before making your purchase. If the option "GET A SAMPLE" is not available for the product you are interested in, contact us through email@example.com so our team can send you more pictures of the product.
Wholesale / Trade Pricing
Please fill out one of our company applications through this link:
WHOLESALE TRADE ACCOUNT APPLICATION FORM
We want all of our customers' needs met in order so we'll make sure your experience with us goes smoothly from start-to finish - just like any good business should go about its daily routine :) We look forward hearing from ya real soon folks...and thanks again!!